Terms of Use

Last updated: June 18, 2026

Welcome to VisitPula.hr. These Terms of Use govern access to and use of the
VisitPula.hr website, including its pages, articles, guides, listings,
photographs, maps and other content.

By accessing or using VisitPula.hr, you agree to use the website in accordance
with these Terms of Use. If you do not agree with these terms, please discontinue
use of the website.

1. About VisitPula.hr

VisitPula.hr is an independent tourism and city guide providing information
about Pula, Istria and nearby destinations.

The website may include information about attractions, beaches, restaurants,
accommodation, activities, events, transport, local services and other
travel-related topics.

VisitPula.hr is not an official website of the City of Pula, the Pula Tourist
Board or any other public authority, unless expressly stated otherwise.

2. Website Owner and Contact

VisitPula.hr is owned and operated by:

Zvonimir Ažić
Ulica Velog Jože 6
52100 Pula, Croatia
Email: hello@visitpula.hr

3. Informational Purpose

The content published on VisitPula.hr is provided for general informational and
travel-planning purposes only.

Although reasonable efforts are made to keep information accurate and up to date,
the website operator cannot guarantee that all information will always be
complete, correct or current.

Opening hours, prices, schedules, programmes, availability, entry conditions,
menus, services and other details may be changed by third-party providers without
prior notice.

Users should confirm important information directly with the relevant business,
venue, organiser, service provider or public authority before travelling,
booking or making a purchase.

4. Events and Activities

Event dates, times, locations, programmes, performers, ticket prices and entry
conditions may change. Events may also be postponed, relocated or cancelled.

The website operator is not responsible for changes, postponements,
cancellations, incorrect event information or costs incurred as a result of
relying solely on information published on VisitPula.hr.

Users should verify the latest event information directly with the official
organiser, venue or ticket provider.

5. Third-Party Businesses and Service Providers

VisitPula.hr may present information about restaurants, accommodation providers,
tour operators, rental companies, attractions, event organisers and other
third-party businesses.

Unless explicitly stated otherwise, the website operator does not own, operate
or control these businesses and does not act as their representative, agent or
contractual partner.

Any agreement, booking, purchase or communication between a user and a
third-party provider is made directly between those parties.

The website operator is not responsible for the quality, safety, availability,
legality or delivery of products or services offered independently by third
parties.

6. Bookings, Tickets and Purchases

VisitPula.hr may provide links to external booking platforms, ticket providers,
restaurants, accommodation providers, tour operators or other websites.

Unless expressly stated otherwise, VisitPula.hr does not process bookings,
payments, refunds or ticket sales directly.

When users complete a booking or purchase through an external provider, the
transaction is governed by that provider’s terms and conditions, cancellation
rules, refund policy and privacy policy.

Users are responsible for reviewing the relevant provider’s terms before
completing a booking or purchase.

7. External Links

VisitPula.hr may contain links to websites and services operated by third
parties. These links are provided for convenience and additional information.

The website operator does not control third-party websites and is not responsible
for their content, availability, security, privacy practices, products or
services.

The inclusion of an external link does not necessarily constitute an endorsement
of the linked website, business, product or service.

8. Affiliate Links

Some links published on VisitPula.hr may be affiliate links. This means that the
website operator may receive a commission if a user completes a booking or
purchase through such a link.

Using an affiliate link does not normally increase the price paid by the user.
Where appropriate, affiliate relationships will be clearly disclosed near the
relevant link or content.

9. Sponsored and Paid Content

VisitPula.hr may publish sponsored content, promoted listings, featured
placements or commercial partnerships.

Paid or sponsored placements may be identified using labels such as
“Sponsored”, “Featured”, “VisitPula Partner” or a similar description.

Payment for placement does not guarantee a positive review, recommendation,
rating or editorial endorsement.

Commercial relationships do not influence factual information presented as
objective information, and sponsored content will be identified in a reasonably
clear manner.

The website operator reserves the right to reject, edit, suspend or remove
sponsored content that is inaccurate, misleading, unlawful or inconsistent with
the website’s editorial or quality standards.

10. Editorial Recommendations

Labels such as “VisitPula Pick”, “Top Pula Attraction”, “Hidden Gem” or similar
editorial descriptions represent the editorial opinion of VisitPula.hr at the
time of publication.

These labels are not official classifications and do not guarantee that a
destination, business, activity or service will be suitable for every user.

Editorial recommendations may change as new information becomes available or as
the quality, availability or relevance of a place or service changes.

11. Intellectual Property

Unless otherwise stated, original content published on VisitPula.hr, including
text, photographs, videos, graphics, logos, page layouts, guides, databases and
other materials, is owned by the website operator or used under an appropriate
licence and is protected by applicable intellectual property laws.

Users may access and use the website for personal and non-commercial purposes.

Without prior written permission, users may not:

• copy or republish substantial parts of the website;
• use VisitPula.hr content for commercial purposes;
• modify, sell, license or distribute website content;
• remove copyright, credit or ownership notices;
• use photographs, videos or graphics on another website or platform;
• create a competing directory or database using information collected from VisitPula.hr;
• use automated tools to extract, reproduce or systematically collect website content;
• use website content to train, populate or commercially operate another service without permission.

Short quotations may be used where permitted by law, provided that VisitPula.hr
is clearly credited and a link to the original page is included where reasonably
possible.

12. Business Information and Submitted Content

Businesses, event organisers, tourism providers and other contributors may
submit information, photographs, descriptions, logos, videos or other materials
for possible publication.

By submitting content, the contributor confirms that:

• the submitted information is accurate and not misleading;
• they have the legal right and authority to submit the content;
• they own the content or have the necessary permission or licence to use it;
• the content does not infringe copyright, trademark, privacy or other third-party rights;
• the content does not violate any applicable law or regulation;
• the content does not contain malicious code, unlawful material or confidential information submitted without authority;
• the website operator may edit, adapt, translate, format and publish the content.

The contributor grants the website operator a non-exclusive, worldwide,
royalty-free licence to use, reproduce, edit, adapt, translate, format, publish
and display the submitted content on VisitPula.hr, its translated versions,
social media channels and other promotional materials connected with the
operation and promotion of VisitPula.hr.

This licence applies for as long as the submitted content remains published or
is reasonably required for archived, evidential or previously published
promotional materials.

A contributor may request that future use of submitted content cease, subject to
existing contractual rights, legal obligations and content that has already
been published or incorporated into promotional materials.

The website operator is not required to publish submitted content and may edit,
reject, suspend or remove it at any time.

13. Reviews and User Contributions

Where users are permitted to submit reviews, comments, photographs, ratings or
other content, such content must be honest, relevant and based on a genuine
experience.

Users must not submit content that is:

• false, misleading or fraudulent;
• abusive, threatening, discriminatory or defamatory;
• obscene, hateful or otherwise unlawful;
• promotional spam or unrelated advertising;
• infringing on intellectual property, privacy or personality rights;
• submitted in exchange for undisclosed compensation or another benefit;
• submitted under a false identity or on behalf of another person without authorisation;
• unrelated to the place, business, event or service being reviewed;
• likely to expose another person’s private or confidential information.

The website operator may moderate, edit for formatting, reject or remove
user-submitted content without prior notice.

Publication of a review does not mean that VisitPula.hr verifies or endorses
every factual statement or opinion contained in that review.

14. Maps and Location Information

Maps, directions, distances, coordinates and location markers published on
VisitPula.hr are provided for general guidance only.

Users should not rely solely on the website for navigation, emergency assistance
or safety-critical decisions.

Road access, walking routes, parking conditions, public transport, seasonal
restrictions and access to natural areas may change without notice.

Users should follow official traffic signs, local instructions, access
restrictions and information provided by competent authorities.

15. Outdoor, Sea and Travel Safety

Travel, swimming, diving, boating, kayaking, cycling, hiking and other activities
may involve inherent risks.

Users are responsible for assessing weather conditions, sea conditions, local
rules, physical ability, equipment, licences, insurance and personal safety
before participating in an activity.

Information published on VisitPula.hr does not replace professional advice,
official weather or safety warnings, instructions from qualified providers,
local authority guidance or emergency information.

Users should not enter restricted, abandoned, unsafe or privately owned areas
without appropriate permission.

16. Prohibited Use

Users must not use VisitPula.hr:

• for any unlawful, abusive or fraudulent purpose;
• to interfere with the operation, performance or security of the website;
• to introduce malware, harmful code, spam or automated attacks;
• to gain or attempt to gain unauthorised access to the website or its systems;
• to collect personal information about other users without a lawful basis;
• to impersonate VisitPula.hr, the website operator or another person or business;
• to scrape, crawl or systematically extract website content without permission;
• to bypass access restrictions, security measures or technical limitations;
• to use the website in a way that could damage its reputation or mislead other users.

17. Website Availability

Reasonable efforts are made to keep VisitPula.hr available and functioning
correctly, but uninterrupted, secure or error-free access cannot be guaranteed.

The website may be temporarily unavailable because of maintenance, updates,
technical issues, hosting problems, security incidents or circumstances outside
the website operator’s reasonable control.

The website operator may modify, suspend or discontinue any part of the website
without prior notice.

18. Limitation of Liability

The website operator takes reasonable care when preparing and maintaining
content published on VisitPula.hr. However, information is provided for general
informational and travel-planning purposes and may become inaccurate, incomplete
or outdated.

To the extent permitted by applicable law, the website operator is not
responsible for losses, damage, costs or inconvenience resulting solely from:

• reliance on information that has been changed by a third-party provider without notice;
• incorrect, incomplete or outdated third-party information;
• event changes, postponements, relocations or cancellations;
• products or services independently supplied by third parties;
• booking, payment, cancellation or refund decisions made by external providers;
• the content, availability, security or privacy practices of external websites;
• temporary website interruptions or technical failures outside the operator’s reasonable control;
• user decisions made without verifying important information directly with the relevant provider or authority.

Users remain responsible for verifying information that is important to their
safety, travel arrangements, booking or purchase directly with the relevant
provider, organiser or competent authority.

Nothing in these Terms of Use excludes or limits liability for intentional
misconduct, gross negligence, death or personal injury caused by negligence, or
any other liability that cannot lawfully be excluded or limited.

19. Privacy and Cookies

Information about the processing of personal data, cookies and similar
technologies is available in our
Privacy Policy.

Additional information about individual cookies and consent settings may also be
available through the cookie banner or cookie settings displayed on the website.

20. Reporting Incorrect or Infringing Content

To report incorrect information, copyright infringement, unlawful content,
privacy concerns or another issue, please contact:

Email:
hello@visitpula.hr

Please include the URL of the relevant page and a clear description of the issue.
Where the request concerns copyright or another legal right, please also include
information showing your connection to the relevant content or right.

Legitimate requests will be reviewed and appropriate action will be taken where
necessary.

21. Changes to These Terms of Use

These Terms of Use may be updated when necessary to reflect changes to the
website, its services, business model or applicable legal requirements.

The current version will always be published on this page together with the date
of the latest update.

The updated Terms of Use apply from the date on which they are published on this
page. Where changes materially affect an existing contractual relationship, any
mandatory notice or consent requirements will be respected.

22. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Republic of Croatia.

Any dispute relating to the use of VisitPula.hr shall be submitted to the
competent court in the Republic of Croatia, without prejudice to any mandatory
consumer-protection, jurisdiction or choice-of-law rights that apply to the user.

23. Severability

If any provision of these Terms of Use is found to be invalid, unlawful or
unenforceable, the remaining provisions will remain in effect to the fullest
extent permitted by law.

24. Contact

For questions regarding these Terms of Use, please contact:

Zvonimir Ažić
Email:
hello@visitpula.hr